Privacy policy
We keep this simple: Credit Footing is a free matching service, and we collect only the contact and goal details needed to help you ask for a match. We do not ask for Social Security numbers, bank account numbers, or full credit reports.
What Credit Footing is
Credit Footing is a FREE matching service. We are not a credit-repair company, law firm, lender, or financial advisor, and we do not repair credit ourselves.
Our job is to help people in the United States, including new immigrants and non-native English speakers, learn basic next steps and, if they want, get connected with a participating credit-repair provider or nonprofit credit-counseling provider.
This page explains what information we collect, what we do with it, and what we do not collect.
What information we collect
If you use Get Matched, we collect basic contact and goal details only. This may include your first name, phone number, optional email address, ZIP code, preferred language, and what kind of help you are looking for.
We do this so we can understand your request and, if you choose, pass it to a participating provider that may be able to help.
We do not ask for or want highly sensitive financial or identity details through our matching form.
- We do collect: first name, phone, optional email, ZIP code, preferred language, and your goal
- We do not collect: Social Security numbers
- We do not collect: bank account or card numbers
- We do not collect: full credit reports
- We do not collect: dates of birth
- We do not collect: income information
How we use your information
We use your information to respond to your request, operate our free matching service, and help connect you with a participating provider if you ask for that. Participating providers pay to receive matched inquiries, but the service is free to you.
If you choose to request a match, you must give separate consent to be contacted, including by calls or texts that may use automated technology. Your consent is not required to use the site, read our education pages, or learn about your options.
We may also use basic information to improve our website, prevent abuse, keep records of requests, and provide customer support.
How sharing works
We do not sell your full financial life because we do not collect it. If you ask to be matched, we may share the contact and goal details you provided with one or more participating providers so they can contact you about their services.
Those providers have their own privacy practices, pricing, contracts, and state-specific rules. Please read their written contract and privacy information carefully before you sign up for anything.
If a provider is a credit-repair company, federal law gives you important protections. A credit-repair company cannot charge you before work is done, cannot promise to remove accurate negative information, and must give you a written contract that you can cancel within three business days.
Your choices and your free DIY rights
You do not have to use a paid provider to work on your credit. Under the Fair Credit Reporting Act, you have the right to get your credit reports for free and dispute errors yourself at no cost.
That means you can take legitimate DIY steps on your own before deciding whether you want outside help. We believe people should know that clearly.
If anyone tells you they can erase accurate bad credit, charges upfront before work is done, tells you to dispute true information, or suggests a new credit identity or CPN, walk away. Those are common warning signs of a scam.
If you no longer want contact after requesting a match, you can follow the opt-out instructions in the call or text, or contact us through our homepage.
Data security, updates, and limits
We use reasonable steps to protect the limited information we collect. But no website, text system, email system, or data transmission is 100% secure, so please do not send sensitive information through our forms.
Our website and processes may change over time, and we may update this privacy policy when needed. When we do, the updated version on this page will describe our current practices.
This page is general information about how Credit Footing handles data. It is not legal or financial advice. Rules can vary by state, by provider, and by your own situation.
If you are ready to ask for a free match, you can start at Get Matched.
We only collect basic contact and goal details for free matching, not sensitive financial information, and you always have the right to work on credit report errors yourself for free.
Common questions
Do I need to give my Social Security number to use Credit Footing?
No. We do not ask for Social Security numbers, bank account numbers, dates of birth, or full credit reports on our matching form.
Is Credit Footing a credit-repair company?
No. Credit Footing is a free matching service. We do not repair credit ourselves, and we do not guarantee any result.
Will you share my information with someone else?
Only if you ask to be matched. In that case, we may share the contact and goal details you provided with participating providers so they can contact you.
Can I fix credit report errors by myself for free?
Yes. Under federal law, you can get your credit reports for free and dispute errors yourself at no cost. You do not need to pay a company to use those rights.
What should I watch out for before signing up with a provider?
Be careful if a company promises to remove accurate negative information, asks for payment before work is done, or tells you to create a new credit identity. If you choose a provider, read the written contract carefully and remember you may have a three-business-day cancellation right under federal law.
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